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Do I need internet to upload?

Yes — uploads stream straight to the gallery, so you need a working connection. Here's what to do when the venue WiFi is patchy.

~4 min read

Short answer: yes. Photos and videos upload over the internet — there's no offline queue that retries when you get back to reception. WiFi or mobile data both work; both need to be working for the upload to land.

What you'll see when the connection is patchy

The upload dialog shows a small progress count ("Uploading 3 of 7…") with a progress bar that fills as files resolve. On a flaky connection the count may stall on a single file for a long stretch, or finish with a "couldn't upload N files" banner.

If the dialog shows that banner:

  • Stay on the page — the photos that DID land are already in the gallery.
  • Re-try the failed files when you have a stronger signal. The duplicate-detector means re-uploading a photo that already made it through won't create a copy.

Tips for upload-heavy moments

  • Step away from the dance floor. Reception rooms are often metal-roofed or below ground; a few steps closer to a window or outside can dramatically improve signal.
  • Use mobile data over event WiFi. Wedding-venue WiFi is often shared by 100+ guests at once and can buckle. Your phone's mobile data is usually faster.
  • Wait until you're home. This is the killer feature: the upload window stays open for months after the event. There's no rush — you can upload from your couch the next morning.

What if the venue has no signal at all?

Country weddings, remote mountain venues, basement reception rooms — sometimes nothing works at the venue. That's fine. The host's gallery has an upload window that extends well past the event date (usually three or twelve months depending on their package).

Save the magic link your host shared — text it to yourself, screenshot it, take a photo of the QR card before you leave — and upload when you're back on a real connection. Your name (if you entered it) is remembered between sessions on the same device, so you don't have to re-type it. (Your email isn't saved between sessions — re-enter it if you'd like it attached to the new upload.)

Heads-up for video uploads

Videos are 5–20× larger than photos. On a weak connection, a 30-second video may take minutes to upload while a photo of the same moment takes seconds. If you've got a flaky signal and an event highlight to share, upload the photos first and save the videos for when you're back home.

Still stuck?

Drop us a line and we'll dig in personally — usually within a business day.

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